Noor Islamic Bank the WORST Bank in the UAE

06 April, 2008

Noor Islamic Bank is by far the worst bank ever in the whole UAE. I have been really surprised by the level of very bad service. Does such a thing exist in Dubai!! it shouldn’t !!

Here are my reasons for not to choosing this bank:

Damn SLOW services
Zillions of mistakes in managing the transaction
Unqualified, unskillful, untrained staff ( I talked to three ppl in order to know what date I should put on the cheques)
Your Sales person will never pick the phone to answer your questions ( In your Dream)
Staff that blame each other/other departments for their silly, ridiculous & forgivable mistakes. I kept receiving calls asking if I prepared the CAR REGISTRATION in time the bank hasn’t sent yet the LPO nor the Mortgage Paper to the Agency!!! ( isnt a stupid question)
After getting the damn approval, you would wait for another ONE week till the “Mandoob” call you to sign the contract!
No flexibility: they force their clients to write the due date the first of every month!!! They ask for down payment!! Payments are due 30 days after signing the contacts at the latest ( other banks give u 90 days)

After two weeks of struggling back & forth along with wasting my time to , his majesty “the UNKNOWN”employee has sent the LPO with a MISTAKE!!!!!!

I’m just wondering what kind of banking services they had in mind when they inaugurated the bank???

Usually I don’t regret things I do but this experience made me really regret going for this bank.

And the drama continues

7 comments:

Khattak said...

and i wanted to open an account with them cuz the people at Dubai Islamic Bank are rude.
Their helpline tells me something else, while their representative at the bank tells me not to believe the help line! this is the FIRST time ive seen THIS happen!
So where do we go to open an account in an islamic bank?

Patricia said...

Very true. I had a bad experience with Noor Islamic bank as well. I was about to take an auto mortgage with them but changed my mind when they kept changing their words. They first said that I didn't have to pay a downpayment. Then later they said that I would have to pay 20% downpayment. When I agreed to that, they called up the next day to say that I had to pay a 30% downpayment. They took 2 weeks just to come to this conclusion. It was a good thing that I decided not to opt for this bank.

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